How can we help?

In order for your query to be sent to the correct department please contact the correct department. Queries sent to the incorrect departments may experience longer response times.

Our Sales team are here to help with any queries you may need answering before you sign up. E.g contract lengths, pricing or just for general enquirers.Give us a call or drop us an email and we will try to make it as Eazi as possible for you!

Email: Please use the below contact us form and select “Sales Queries”
Telephone: 0115 824 0009 – Option 1 (10 AM – 4 PM, Monday – Friday)*

Customer Services - Frequent Support Requests
Our most frequent support requests can be found below. Please note that all of the below must be completed online, as there is no option for these to be completed over the phone.

If your query is not answered on this page please use the contact us form.

Customer Services Contact Form
Selecting these options will allow us to route your query to the correct person to support you.
Telephone: 0115 824 0009 – Option 2 (10 AM – 4 PM, Monday – Friday)*

Postal Address
Attendance to our offices is via appointment only. We recommend to email us to obtain appointments.

Customer Services
37 Westminster Buildings
Theatre Square

*During busy times and due to only having a small team, a receptionist may have to take a message and a member of the team will call you back shortly (within 24 hours, this is a maximum, we aim to do this a lot quicker).

We are closed for all bank holidays in England which can be seen here. Other office holidays can be seen below:

Customer Services, Sales and the Mailrooms are now closed until the 4th January. We will be checking for new applications over the holidays periodically. Please check your pick up confirmation emails for times/dates to collect during this period. Have a Merry Christmas and a Happy New Year.