When will direct debits or recurring card payments be taken?

Card payments will be taken on the day of purchasing and then on the same day of your recurring month E.g. every month, every 6 months or every year. Direct Debits will be initiated and processed from your account usually within 3 working days. This can be up to 5 working days but this is down to your bank approving such Direct Debit instructions and is out of our control.

How can I set up a direct debit or recurring card payment?

Payments are setup when purchasing our services. During the checkout process payment and the frequency of billing are confirmed and a confirmation email will be sent to you also. If your payment has been cancelled or expired you can request for us to send you an update email for you to update your details or you can start a new recurring payment in our billing portal.